Uploading videos and images

Follow

File Upload Guidelines

Image type Recommended image ratio Recommended image size & weight Do’s and Dont’s

Background image

Used in Landing and Content pages (TBD)landing_page.png

16:9

2560px (width) x 1400px (height)background_image_size.png

Image weight: ~ 500-1000 kb

check_mark_32.png Do’s:

  • Choose an image with a high resolution
  • Choose an image with one area of focus

26d4.png Dont’s:

  • Don’t use a portrait image
  • Ensure that crucial details or elements of the background image are not placed in the center, as they will be covered by the email form anyway.
  • Don’t use an image with text or logos
  • Don’t use a "busy" image

info_32.png Make sure there are no “spaces” in the file’s name. Use “_” instead (eg. “company_logo.png”).

Header image

Used in Personality Print, End page, etc (TBD)header_image_pp.png

3:1

1800px (width) x 600px (height)Screenshot 2024-05-06 at 10.38.16.png

Image weight: ~ 500-1000 kb

check_mark_32.png Do’s:

  • Choose an image with a high resolution
  • Choose an image with one area of focus

26d4.png Dont’s:

  • Don’t use a portrait image
  • Don’t use an image with text or logos
  • Don’t use a "busy" image

info_32.png Make sure there are no “spaces” in the file’s name. Use “_” instead (eg. “company_logo.png”).

Logo

Shown in the top navigation barScreenshot 2024-05-06 at 10.42.22.pngScreenshot 2024-05-06 at 10.49.32.png

3:2 for horizontal logos

1:1 for square logos

200-300px (width) x 75-100px (height) — horizontal logos

160px (width) x 160px (height) — square logosScreenshot 2024-05-06 at 10.50.03.png

Image weight: < 200 kb

check_mark_32.png Do’s:

  • Horizontal logo is preferable since it takes more space and therefore more visible
  • Choose an image with a high resolution
  • Preferably choose an image without a white background behind (so just graphic) so it looks better on a grey navigation bar background

26d4.png Dont’s:

  • Don’t use a "busy" image with a lot of details or small text, since it won’t be visible

info_32.png Make sure there are no “spaces” in the file’s name. Use “_” instead (eg. “company_logo.png”).

Location image (NEW)

Shown next to location on location pickerScreenshot 2024-05-08 at 15.10.55.png

1:1

~ 300px (width) x 300px (height)Screenshot 2024-05-08 at 15.19.49.png

Image weight: < 500 kb

 

Location image (OLD)

Shown above location on location pickerScreenshot 2024-05-08 at 15.56.07.png


2.3 : 1

622px (width) x 270px (height)Screenshot 2024-05-08 at 16.43.29.png

Image weight: < 1000 kb

 

Example of the high and low resolution:

featured-high-resolution-1280x730-thegem-blog-default.jpg

If you are still having problems please contact your Account Manager to assist you with this.

Was this article helpful?
4 out of 4 found this helpful