Internet Speed Test


With Harver’s Internet Speed Test you can have reliable data regarding a candidate’s home internet conditions, making it even easier to recruit for Work from Home positions. The Internet Speed Test measures four main components of internet speed, each component is configured to your organization's custom requirements. Within the candidate results, you can quickly see if the candidate has passed each component and view their results.

The Internet Speed Test can be paired with Harver’s System Diagnostics module to gain a deeper understanding of a candidate’s WFH set up. 


Internet Speed Test Measurements Explained

  • Download speed - The rate that information travels from the internet to your device when you do things like looking at a web page or download a program or email. Most connections are designed to download much faster than upload, since most of the online activity, like loading web pages or streaming videos, consists of downloads.

  • Upload speed - The rate that information travels from your device to the internet like when you send an email or file. A fast upload speed is helpful when sending large files via email, or in using video-chat to talk to someone else online (since you must send your video feed to them).

  • Latency (ping) - Latency is the reaction time of your connection – how quickly your device gets a response after you’ve sent out a request. A fast ping means a more responsive connection, especially in applications where timing is everything (like video calls). Ping is measured in milliseconds (ms).

  • Jitter - Jitter frequency is a measure of the variability in ping over time. Jitter is not noticeable when reading text, but when streaming or video calling a high jitter can result in buffering and other interruptions. Technically, this is a measure of the average deviation from the mean. Jitter is measured in milliseconds (ms).

Candidate experience

The Internet Speed Test takes seconds to complete for candidates and does not require any downloads. Candidates are asked to confirm that they are using their home internet, prompting them to log out and log back in once they are at home. A candidate can skip this module if they do not have any home internet.


Candidates can use their mobile phones or tablets to conduct the Internet Speed Test, though they must be connected to their home Wi-Fi or internet, and not use 4 G.


Once the speed test is completed, candidates can view their results, seeing which components they have passed and which they have failed. If candidates want to learn more about how to improve their score or troubleshoot internet connectivity issues, they are directed to an online help center article. Candidate can re-try the speed test two more times.


For any questions and set up, please reach out to your Account Manager.

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