The Users page in Account Settings allows administrators to manage user access to a Harver account. From this page, admins can add, edit, search, and remove users.
Only Account Admins can access and manage users in the account settings.
Accessing User Management
Go to Account Settings.
Select Users from the left navigation.
The page displays a list of all users assigned to the account.
Viewing and Managing Users
The users table displays:
Full name
Email address
Role
Search Users
Use the search field at the top of the page to find users by name or email address.
Sort Columns
Columns in the table can be sorted to organize users by different fields.
Lazy Loading list view
The list uses lazy loading. As you scroll down, additional users automatically load without requiring manual pagination.
Hiring Studio Access Indicator
Recruiters who have access to Hiring Studio are marked with a Hiring Studio label next to their role in the user list.
This label appears in the Role column and indicates that the recruiter has permission to access Hiring Studio and related modules.
If the label is not shown, the recruiter does not have Hiring Studio access enabled.
SSO User Indicator
Users authenticated through Single Sign-On (SSO) are marked with an SSO tag next to their name in the user list.
This tag indicates that the user logs in through the organization’s Identity Provider (IdP) rather than using a password managed in Harver.
Because these users are managed through SSO, some user attributes may be controlled by the organization’s IdP and may not be editable in Harver.
Adding a New User
To add a user:
Click Add user.
Enter the required information.
Click Create.
Required Fields
The following fields are mandatory:
Email address
First name
Last name
User role
User Roles
You can assign one of the following roles:
Account Admin
Recruiter
Optional Permissions
PII Access → Allow this user to view candidates personal information
Enabling this option allows the user to access candidate personal data such as candidate name, contact information and any additional information collected via Personal Info module and marked as “Contains Personal Identifiable Information (PII)“.
Hiring Studio Access (Recruiters only) → Allow this user to access Hiring Studio & modules
This option allows recruiters to work with Hiring Studio and related modules. Available if the account is Hiring Studio enabled.
Location or Region Requirement for Recruiters
In accounts configured with Locations, recruiters must be assigned to either:
Specific location(s), or
Region(s)
At least one of these must be selected.
User Invitation Email
When a new user is added:
If it is the first time this email address is added to any Harver account, the user receives an invitation email.
The email contains a link to set a password and activate the account.
The email sender (depending on the platform environment):
Harver Platform <noreply@harver.com>
ORHarver Platform <noreply@harver-us.com>
After the password is set, the user can log in to Harver.
Important: SSO Users Should Not Be Added Manually
Users who log in through Single Sign-On (SSO) should not be manually added in the Users page.
When SSO is enabled for an account:
Users are automatically created in Harver the first time they log in through SSO.
On each subsequent login, user information is automatically updated based on the data provided by the organization’s Identity Provider (IdP).
Because of this automated process, SSO users should be managed through the organization’s IdP configuration, not by manually creating users in Harver.
Editing a User
To edit a user:
Click the pencil icon next to the user.
Update the available fields.
Click Save.
Depending on the role and account configuration, additional options may be available such as:
Tags - When Tags are enabled in the account
Region or location assignment
Permission settings
Email Address Cannot Be Edited
When editing a user, the email address cannot be changed.
The email address is used as the unique identifier for the user in Harver and is therefore not editable.
If the email address is incorrect:
Remove the existing user from the account.
Add the user again with the correct email address.
This will create a new user entry associated with the correct email address.
Editing Users with SSO
For accounts configured with Single Sign-On (SSO), some user fields may be managed by the organization’s Identity Provider (IdP).
When this is the case:
Certain fields cannot be edited in Harver.
The IdP controls the values for those fields.
Common fields that may be controlled by the IdP include:
First name
Last name
Region
Location
PII
Only the fields not managed by the IdP can be edited in Harver.
Removing a User
To remove a user from the account:
Click the delete icon next to the user.
Confirm the removal.
This revokes the user’s access to the account.
If the user is not assigned to any other Harver accounts, the user profile is fully removed from the platform.
Admins Cannot Edit or Remove Themselves
Account Admins cannot edit their own user account or remove themselves from the account.
If changes are required to an admin’s own account:
Another Account Admin must perform the edit or removal, or
Harver Support must assist with the request.
This prevents accidental loss of administrative access to the account.